If the product is delivered with an approval or ABE you can find this information in the description. Otherwise you can apply for a single acceptance from the TÜV or comparable institutions. Please note that we cannot provide any reports or other documents. You can find available ABES that only refer to the German market to Abe documents

Yes, some products are particularly in demand. Due to the longer delivery time, we can give our customers the opportunity to secure a copy early on. If you are registered and have set up an account, you will find the delivery time at My orders . If you have ordered as a guest or without an account, please use our Status query . Just click in your order and you will find the delivery date.

We currently have over 9000 models and years of construction in our motorcycle filter. If a model is not found, we recommend changing the spelling. However, it is also possible that the model you are looking for will not be managed. Please understand that we cannot answer any inquiries whether a product fits another model.

In some models, we have found that conversions are carried out above average. As a result, products that would not fit in the original state can also be installed. In order not to miss anything here, we also give you this product in the search.

If provided by the manufacturer, the product is supplied with assembly instructions. With many products you will find the assembly instructions on the product page below the description.

Please note the information in the product title. Information we ".. 13-19" mean that the product fits the construction years 2013, 2014, 2015, 2016, 2017, 2018 and 2019. We do not have any further information. If the title does not show any construction year restrictions, the product is suitable for all years of construction of the model. You can find a detailed information on the compatible products under every product description in the field: "Fits the following bikes:" Unfortunately, we cannot confirm compatibility if the desired article is associated with another accessory, since the manufacturer only for the " Original "models offered ex works.

The information on compatibility is always based on the original unchanged condition of your motorcycle. Of course, we know that many accessories are also installed. But for this reason, we cannot state whether the product harmonizes with your accessory. Our tip: Use our 30-day money back guarantee to just try it out. We will refund the purchase price in accordance with our return conditions.

In some models, we have found that conversions are carried out above average. As a result, products that would not fit in the original state can also be installed. In order not to miss anything here, we also give you this product in the search.

In the article description you can find all the necessary information about the accessories for your product. If your product needs additional accessories, it will be stored there.

Motea stands for easy shopping and low prices. Due to the narrow calculation and the strong actions, we have decided not to make any special offers. So you can be sure to get the best price now.

As a pure online retailer, we only offer our goods via our online shop. Please understand that a collection or tour on site is not possible for operational reasons. Unfortunately, we no longer accept orders by fax or post.

Data protection is particularly important to us. Therefore, we have reduced the necessary data to a minimum. For a simple order, however, we need the following data: Information on you and the following contact information: street, house number, postcode, place of residence, email address and, if necessary, a telephone number.

No, there is no minimum order value. However, certain products are limited in the acceptance of the purchase.

If you have found all the items and want to redeem a voucher, simply switch to the shopping cart. You can find a field "Use discount code" via the "Zur Kasser" button. Here you can easily enter your code and confirm with a click on "Apply discount". Here we show you again in detail in the Video .

Usually you will receive an order confirmation by email within a few minutes after your order. If you still have not received our email after 12 hours, please check your spam folder. No success? - Please contact our service team.

Motea offers all common payment methods for your online purchase. Among them, for example, PayPal, Amazon Pay, credit card ... All payment methods can be found on our Overview . We do not offer a purchase or payment by cash on delivery.

In rare cases, payment is rejected by a credit card. Unfortunately we have no influence here. Possible cause can also be an incorrect input when authentication. Since 2021, all credit card institutes have had to carry out a so-called two-factor authentication. The provider of your credit card can give you more details here. Our tip: Simply choose a different payment type to get your products quickly.

Please specify the order number as a purpose (e.g. 20...). Please do without additional information. Should the payment from the account of a third party note that we have no way to assign the payment without specifying the order number. The payment is rejected.

Unfortunately, we currently do not offer a purchase of invoices. Our tip: Simply select PayPal on the payment type and select "Payment in 14 days" in the payment process. This gives you 14 days to pay your order.

We currently do not offer a purchase by cash on delivery. This applies to all countries.

Yes, some products are particularly in demand. Due to the longer delivery time, we can give our customers the opportunity to secure a copy early on.

We give you the delivery time on each product page in the form of a delivery date. This date can be found directly under the price. However, these are valued appointments. It can go faster for a day or take a day longer.

If you have found all the items and want to redeem a voucher, just switch to the shopping cart. You can find a field "Use discount code" via the "Zur Kasser" button. Here you can easily enter your code and confirm with a click on "Apply discount". Here we show you again in detail in the Video .

We work with the parcel services DHL, DPD and UPS. With which parcel service your order will be delivered, we show you transparently on the way to cash. Please note that international delivery services can be switched on international deliveries. For example, we give the orders for Austria with DHL, for example, but the delivery takes place by the Austrian Post.

Motea is one of the largest online shops for motorcycle accessories across Europe. We deliver in all major European destinations. All countries can be found in our Overview

You can find all shipping costs in our Overview . Please note that deliveries outside the EU have other costs such as customs or taxes. We cannot specify this in advance.

If you are offered and selected when you order in the purchase process DHL and select you can also have a DHL Packstation delivered. Please note the special field information from DHL and the maximum dimensions for packing stations.

Our parcel service usually tries to deliver your package 2x. If it does not work, you will receive information about the delivery location of your package. In most cases, the package is then stored at a pick -up station near you for 7 days.

To manage several addresses, we recommend that you register an account before ordering. In the account you can store up to 100 addresses and decide which address should be used for deliveries.

As a pure online retailer, we only offer our goods via our online shop. Please understand that a collection or tour on site is not possible for operational reasons. Unfortunately, we no longer accept orders by fax or post.

In rare cases, delays occur when you order. These can be caused by Motea or the parcel service. In both cases we keep you up to date.

In order to keep the costs for us and thereby keeping it low for you, we do without automatic partial deliveries. We also protect the environment. If a product is packed individually due to its nature, we share the order. You are in a hurry? No problem - just send us a message and we check whether we can already arrange a partial delivery.

Registration with us is very easy! If you have to register with us, just click on Register. If you are already registered with us, just click Log in. Good to know: the registration is & uuml; Brigen's v & ouml; Liglig voluntarily and free of charge.

"Motea does not offer any special prices for dealers from 01.02.2022. Due to the sunken margins, we can no longer offer any further discounts."

Of course, registration is completely voluntary and free of charge! But with a registration you gain the following advantages: • You have a convenient and quick overview of your order status. • In addition, you can quickly and easily check your current delivery status. • As a registered customer you can benefit from further advantages like discounts and much more.

You can quickly understand your order and its processing status at any time via your customer account in the Motea online shop. You can also easily manage your addresses via the address book. You can also use your customer account to recorder and manage our newsletter. You can also fill and save the wish list. You can also save your motorcycle model firmly and find suitable items in the online shop so quickly.

You can change and save the stored data at any time via the area My Motea. Please note that the following data cannot be changed: first and last name, company name, tax number. If you want to change this data, please register again with another email address.

If you have found all the items and want to redeem a voucher, just switch to the shopping cart. You can find a field "Use discount code" via the "Zur Kasser" button. Here you can easily enter your code and confirm with a click on "Apply discount". Here we show you again in detail in the video

In order not to miss an action, simply subscribe to our Newsletter .

We can book your voucher for a maximum of 7 days after receipt of your order. Please only send us a message within this time. Note: *Code does not apply to the brands: Puig, Bodystyle, Shark, Hurric, Bagster, MRA, Abus and not for shipping costs!

When we send your order, you will automatically receive a shipping confirmation. This means that your package is already on the way to you. Since we work with various package services, it is possible that a package arrives earlier or a little later than specified. We ask you for some patience, the package will be sent to you shortly. If the originally mentioned delivery date has already been exceeded by more than 4 working days, we are happy to check the whereabouts. In the past, we are in contact with the parcel services every day to eliminate obstacles.

You can find the status of your order around the clock on our "Status query" as Guest orderer or on "Your order" as Registered customer . The regular package term is already included in the delivery date mentioned. Please note that we each refer to the main goal. The delivery time for Germany is calculated in the German Motea online shop. For Austria, the delivery time is 1 day longer.

Of course, you can view the status of your order around the clock. If you are registered and have set up an account, you will find the status at My orders . If you have ordered as a guest or without an account, please use our Status query .

In order to keep the costs for us and thereby also low for you, we do without automatic delivery. We also protect the environment. However, if a product is packaged individually due to its nature, we share the order. You are in a hurry? No problem - just send us a message and we check whether we can already arrange a partial delivery.

If you were not at home, in most cases the parcel will be kept in a parcel shop near you for up to 7 days. If there are other reasons for the non-delivery or you have refused to accept the parcel, it will be returned directly to us. In this case, you will receive your money back once the parcel has reached our warehouse and has been processed. If you have any questions or requests, please send us a message.

We regret that you have the reason to complain about your order. It is particularly important to us that we can quickly solve your concern. Please send us photos to document the problem (if the goods are incomplete, pictures of the scope of delivery) so that we can edit the incident. On request, we make an offer to avoid unnecessary transport routes. We will process your request as soon as possible.

Unfortunately, if your order has been triggered via our online shop, no change is possible. To achieve quick shipping, we work with automatic processes. Our tip: As soon as we have sent your package, you will receive an email for tracking. You can store an alternative delivery address via the link to the parcel service. Please note that this is only possible in the first 24 hours from shipping and only works in the same postcode area. For further questions about the change of address during the delivery process, please contact your responsible package service: DHL: +44 (0) 2476937770| UPS: +44 (0) 3457877877

Unfortunately, we cannot define individual delivery dates. Our tip: Use the shipment tracking to store a delivery day at the parcel service. Please note that this is only possible in the first 24 hours from shipping and that the delay may be a maximum of 7 days.

Unfortunately, if your order has been triggered via our online shop, no change is possible. To achieve quick shipping, we work with automatic processes. Our tip: As soon as we have sent your package, you will receive an email for tracking. You can store an alternative delivery address via the link to the parcel service. Please note that this is only possible in the first 24 hours from shipping and only works in the same postcode area. For further questions about the change of address during the delivery process, please contact your responsible package service: DPD: +49 6021 150 415 | DHL: +49 228 4 333 112 | UPS: +49 (0) 66308031 and 01806 354 085

Due to automatic shipping processes, we are unable to cancel your order in the event of short delivery times. In this case, please simply refuse to accept the parcel or use our status page to initiate a return.

Unfortunately, if your order has been triggered via our online shop, no change is possible. To achieve quick shipping, we work with automatic processes. Our tip: refuse to accept the package and give up a new order in parallel.

Unfortunately, if your order has been triggered via our online shop, no change is possible. To achieve quick shipping, we work with automatic processes. We cannot summarize orders.

After your order we will send you an order confirmation by email. There you will find all the details such as product designation and delivery date. Unfortunately, a change is no longer possible. If you have ordered incorrectly, please use our status page . To get the right product quickly, you can place a new order in advance.

That should not happen. We automatically send confirmation for every successfully received order. Please check the spam folder of your email provider. If you do not find what you are looking for.

"Our bank details Owner: Motea GmbH IBAN: DE21384621352204479022 BIC: GENODED1WIL As a purpose please specify the number of the order (starts with 20...). The number can be found in your order confirmation. Depending on the bank, it can take up to three working days , until the payment was posted. The shipping takes place after the payment of payment.

The invoice for your order will be sent to you automatically by email. You will receive your invoice with the handover to our shipping team. Please also check the spam folder of your e-mail provider, since the invoices are sometimes recognized as a spam based on the appendix.

You can find your invoices around the clock via our online shop. If you are registered and have set up an account, you will find the invoice in the corresponding order at My order . If you have ordered as a guest or without an account please use our Guest-order.

In exceptional cases, we can change the name and the address in your invoice. For this, the invoice must be compensated for. We then need the new data, as well as the customer number and order number for the invoice change. Apply for an invoice change now:

If you have any questions about your account balance, our customer service will be happy to provide you with:

"Our bank details Owner: Motea GmbH IBAN: DE21384621352204479022 BIC: Genoded1wil as a purpose please specify the number of the order (starts with 20...). The number can be found in your order confirmation. Depending on the bank, it can take up to three working days , until the payment has been posted. The shipping takes place after the payment of the delivery. "

Depending on the bank, the processing of the payment at prepayment can take up to 3 working days. Please remove the status of other payment methods to the respective account with the provider.

Unfortunately we do not offer a retrospective reimbursement. Please select the final delivery address when ordering.

We can book your voucher for a maximum of 7 days after receipt of your order. Please only send us a message within this time. Note: *Code does not apply to the brands: Puig, Bodystyle, Shark, Hurric, Bagster, MRA, Abus and not for shipping costs

Of course, you can easily return the products ordered from Motea. Please note our return conditions. To apply for a return visits our status page . A revocation is possible within 30 days. Have you ordered your product including the return extension? Then just send us a message.

Of course, you can easily return the products ordered from Motea. Please note our return conditions. To apply for a return visits our status page . A revocation is possible within 30 days. Have you ordered your product including the return extension? Then just send us a message.

Of course, you can easily return the products ordered from Motea. Please note our return conditions. To apply for a return visits our status page . A revocation is possible within 30 days. Have you ordered your product including the return extension? Then just send us a message.

Please send us your request as a message.

To make the revocation cheaper and quicker for you, we recommend we recommend that you return the item via our status page. This means you can benefit from our favorable shipping conditions. We only charge EUR 3.80 for return postage when making a refund. A revocation is possible within 30 days. Have you ordered your product including a return extension? Then just send us a message.

Since we are a pure mail order company, a return is only possible by post.

We will reimburse the purchase price including shipping costs (shipping route to you) after receiving the return. Please note that it can take 2-4 days - we will send you a message if our team processes your return. After processing, the purchase price will be reimbursed within 48 hours of the originally used means of payment. Note the special features of credit card institutes.

Motea adheres to the statutory warranty period of 24 months from purchase. In addition, you can select a guarantee extension when buying. This gives you a guarantee with a term of 3 or 4 years.

We regret that there is reason for complaint. For quick processing, please use the return option on thestatus page. There you can choose whether you would like a return for a refund or an exchange. For the sake of the environment, we would like to ask you to avoid returns. Instead, you will receive a price refund from us.

We regret that there is reason for complaint. For quick processing, please use the return option on thestatus page. There you can choose whether you would like a return for a refund or an exchange. For the sake of the environment, we would like to ask you to avoid returns. Instead, you will receive a price refund from us.

We regret that there is reason to complain. For quick processing, please visit our status page. There you can apply for an exchange. As soon as we edit your return, you will receive a message including announcement of the replacement delivery.

We regret that there is reason for complaint. For quick processing, please use the return option on thestatus page. There you can choose whether you would like a return for a refund or an exchange. If you only need a spare part, send us a message. For the sake of the environment, we would like to ask you to avoid returns. Instead, you will receive a price refund from us.

We regret that there is cause for complaint. For a quick processing, please visit our status page. There you can choose whether you want a return for a refund or an exchange. Please note that an exchange is only possible for the product ordered. If you need a different product than the one you ordered, select refund and place a new order.

We already show all available assembly instructions in the product description in our online shop. There you can also download the instructions from the PDF format. If you don't get one delivered nor find one in the product description, we have no further one. Please understand that our service team accesses the same shop as you.

We already show all available abes or other documents in the product description in our online shop. There you can also download the ABE from the PDF format. If you don't get one delivered nor find one in the product description, we have no further one. This means that Motea cannot provide any reports or the like. Note the applicable road traffic regulations. Please understand that our service team accesses the same shop as you.

We will soon offer an overview on this topic. Until then, simply send us a message.

Please note that some products are universal articles. In the description, this means that changes or adjustments may be necessary. You don't want to make any changes? No problem - just send us the delivered goods back. Please use our order information. If you have an original or model -specific product such as brake levers, fall bars, sissybar and central stand, please send us a message. Please note the brake lever that the engraved component number must be specified as in the existing sample image.

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You can find your invoices around the clock via our online shop. If you are registered and have set up an account, you will find the invoice in the corresponding order at My orders . If you have ordered as a guest or without an account please use our Guest-order .

In exceptional cases, we can change the name and the address in your invoice. For this, the invoice must be compensated for. We then need the new data, as well as the customer number and order number for the invoice change. Apply for an invoice change now:

Unfortunately we do not offer a retrospective reimbursement. Please select the final delivery address when ordering.

Protecting your data is particularly important to us. Since we follow the specifications of the GDPR, we ask you to send you inquiries about data collection or data inventory information only to dpo@motea.com.

You can change and save the stored data at any time via the "My Motea" area. Please note that the following data cannot be changed: first and last name, company name, tax number. If you want to change this data, please register again with another email address.

To delete your account on Motea.com, please send us a message. Important: After the customer account has been deleted, you can no longer access your orders and invoices. In addition, a new order is only possible after registration. This deletion only refers to the shop account and does not constitute a deletion request in accordance with those affected by the GDPR.

Only with the Motea newsletter do not miss an action, no vouchers and further information about your favorite topic. Right here register .

In order not to miss an action, simply subscribe to our Newsletter .

Please check the correct spelling of your email address. You should also check the spam folder of your email provider. Does not help? - Then please send us a message.

You can unsubscribe from the newsletter. In every newsletter you will find an info box for the newsletter at the end of the email and there you click on "Derize newsletter".