Product recall "Craftride Ape Hanger B2"
Meinerzhagen 07.08.2023
Dear Motea customer,
Within the scope of our continuous product monitoring and quality control, serious indications have arisen in individual cases that the Ape Hanger Lenker B2 represents a safety risk. In individual cases, a break in the weld seam of the handlebar has occurred. This can lead to a loss of control and consequently to an accident.
Motea GmbH places the highest value on quality and the safety of its products. Therefore, as a precaution, Motea GmbH hereby recalls the affected handlebars (see attachment) for a refund of the full purchase price.
You can use the free return label that you can create at https://retoure.motea.de/ for the return.
For your own interest, please stop using your motorbike as long as the handlebars are mounted. This also applies in the event that you do not notice any abnormalities on the handlebar.
We thank you in advance for your active participation, understanding and trust and apologise for any inconvenience caused.