Product recall "TourtecsHandlebar riser"
Dear Motea customer,
Within the scope of our continuous product monitoring and quality control, serious indications have arisen in individual cases that the handlebar riser with article no.: A220085 represents a safety risk. In individual cases, the material has broken. This can lead to a loss of control and consequently to an accident.
Motea GmbH places the highest value on quality and the safety of its products. Therefore, as a precaution, Motea GmbH hereby recalls the affected handlebar riser (see attachment) for a refund of the full purchase price.
You can use the free return label that you can create at https://retoure.motea.de/ for the return.
For your own interest, please stop using your motorbike as long as the handlebar risers are mounted. This also applies in the event that you do not notice any abnormalities on the handlebar riser.
We thank you in advance for your active participation, understanding and trust and apologise for any inconvenience caused.